How to Choose a Tree Service Without Getting Burned
The tree-care industry is full of uninsured “chainsaw guys.” Here’s how to tell a real, qualified arborist from a risk to your property.
1. Insurance is non-negotiable
Ask for proof of liability insurance ($5M is a sensible bar) and WSIB coverage — in writing. If an uninsured worker is hurt on your property, or your house is damaged, you could be on the hook. This single check eliminates most bad operators.
2. Look for certification
ISA Certified Arborists have proven training in tree biology and safe work. Certification is the difference between someone who knows how to prune for tree health and someone who just owns a saw.
3. Get it in writing
A real company gives a clear written quote that specifies the work, cleanup, and price. Vague verbal numbers and “we’ll sort it out after” are how surprise charges happen.
4. Watch for red flags
Be cautious of door-to-door solicitation after storms, demands for large cash deposits up front, no fixed address or reviews, and prices that are dramatically lower than everyone else — that gap is usually the missing insurance.
5. Read real reviews
Look for consistent, specific reviews from local homeowners. A track record in your own area says more than a slick ad.
Key Takeaways
- Demand proof of $5M liability insurance and WSIB
- Choose ISA Certified Arborists, not just “a guy with a saw”
- Insist on a clear written quote with cleanup included
- Avoid storm-chasing door-knockers and cash-deposit demands
Related
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Questions Homeowners Ask Us
Why does insurance matter so much?
Tree work is high-risk. Without proper liability and WSIB coverage, you could be financially responsible for injuries or property damage. Always verify it in writing.
What is an ISA Certified Arborist?
A professional who has passed International Society of Arboriculture certification, demonstrating real knowledge of tree care and safe practice.
Are the cheapest quotes a bad sign?
Often, yes — a price far below everyone else usually means no insurance or cut corners, which can cost you much more later.